A few days later I received an email about mobile phone insurance that the thief had apparently added to my account.
After three trips to my carrier’s retail stores and many hours on the phone, my carrier eventually fixed all the problems and refunded the fraudulent charges.
The Growing Problem of Phone Account Hijacking Records of identity thefts reported to the FTC provide some insight into how often thieves hijack a mobile phone account or open a new mobile phone account in a victim’s name.
In January 2013, there were 1,038 incidents of these types of identity theft reported, representing 3.2% of all identity theft incidents reported to the FTC that month.
She assumed it was a mistake, and told me to take my phones to one of my mobile carrier’s retail stores.
The store replaced my SIM cards and got my phones working again.
Such thefts involved all four of the major mobile carriers.
The article reported that thieves used stolen identities to upgrade phones and add phone lines to existing accounts.
In February 2015 more than 50 customers in the Denver area complained that Verizon had charged them for i Phone 6s, i Pads, and new service plans they had not ordered.
Identity theft reports to the FTC likely represent only the tip of a much larger iceberg.
According to data from the Identity Theft Supplement to the 2014 National Crime Victimization Survey conducted by the U. Department of Justice, less than 1% of identity theft victims reported the theft to the FTC.
A North Carolina church received an AT&T bill for 17 i Phones purchased by an identity thief.